About us
We build the rails for local commerce
Raio started with a simple observation: the best food and products in the city were invisible online. We exist to change that — for every merchant, not just the big ones.
Our story
From one market stall to a platform
Raio began in 2019 as a delivery experiment with a handful of restaurants in São Paulo. The lesson came quickly: merchants didn't need another app — they needed a partner that handled the hard parts of going online. Delivery. Payments. Visibility.
Today, Raio connects thousands of merchants with couriers and customers across the region. Restaurants, grocers, bakeries and boutiques run their whole online business on our rails — while keeping what makes them them.
- 2019
- founded in São Paulo
- 2,500+
- merchant partners
- 1,200+
- active couriers
- 25+
- cities and growing
What we stand for
Four principles we don't negotiate
Merchants first
Our revenue is a share of yours, so we only win when you do. Every feature starts from a real merchant problem, not a boardroom slide.
Speed is respect
Fast delivery, fast payouts, fast support. In local commerce, every wasted minute costs someone money — usually yours.
No fine print
One commission, stated up front. Statements you can read. If something changes, you hear it from us first, in plain language.
Local by design
We hire locally, support in your language, and integrate the payment methods people actually use — Pix included.
One mission, three apps
An ecosystem where everyone earns
This portal is for merchants — but Raio is also the couriers who deliver, the customers who order, and the affiliates who spread the word.
Be part of the story
Join thousands of merchants building their online business on Raio.
Register your store