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Popular: payouts · refunds · courier late · pause store
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Getting started
- Registering your business
- Documents we ask for
- Setting up your first menu
- Going live checklist
Orders & dashboard
- Accepting and refusing orders
- Changing preparation times
- Marking items out of stock
- Sound alerts and notifications
Payments & payouts
- When payouts arrive
- Reading your statement
- Cash on delivery reconciliation
- Updating your bank details
Delivery
- How courier dispatch works
- Late or missing couriers
- Switching to self-delivery
- Delivery zones and fees
Promotions
- Creating a discount campaign
- Featured placement requests
- Co-funded campaigns
- Measuring campaign results
Account & reports
- Adding team members
- Managing multiple locations
- Exporting sales reports
- Closing or pausing your store
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Our merchant support team answers 7 days a week, from 8:00 to 23:00 — because that's when your business runs.